True Water Utah is headquartered right here in Orem at 112 E 1600 S — so when you call, a local technician is at your door fast. Orem's municipal supply consistently measures 20–25 grains per gallon of hardness, one of the highest in Utah County, leaving scale on fixtures, shortening appliance life, and stripping moisture from skin and hair. We end that problem with a professional softener installation, fully complete the same week you call.
Orem draws from Utah Lake watershed sources blended with groundwater wells. Both sources carry calcium and magnesium at levels that rank among the hardest municipal supplies in the state. At 20–25 GPG, your water heater loses up to 25% efficiency within a few years, dishwasher jets clog prematurely, and tile grout turns chalky white within months of cleaning.
Orem's blended municipal supply consistently tests between 20 and 25 grains per gallon — well above the "very hard" threshold of 10.5 GPG. Scale accumulates inside pipes and appliances year-round, accelerating wear on everything water touches in your home.
Our office is at 112 E 1600 S right here in Orem, which means faster scheduling and true same-week installations for our neighbors. We also serve adjacent Lindon and Vineyard from this location — one call covers the entire area.
Our Essential water softener system is $2,595 fully installed — no deposit, no hidden fees, no surprise charges. Monthly service plans start at $39/month. We quote one price and stick to it, every time.
Orem's municipal water typically tests between 20 and 25 grains per gallon (GPG), which places it in the "extremely hard" category. Anything above 10.5 GPG is classified as very hard by the Water Quality Association — Orem is roughly twice that threshold. A free test from True Water will give you the precise reading for your tap.
Yes — our Orem office covers Lindon and Vineyard as primary service areas, and the drive time from our shop is minimal. All three cities share similar water hardness profiles, so the same system that works for Orem works perfectly for your neighbors to the north.
Because we're locally based, we can typically schedule your free water test and installation within the same week. There's no deposit required to hold your slot — we confirm the appointment and show up ready to work. Most installs are complete in a single visit of two to four hours.
At Orem's hardness levels, limescale deposits inside water heaters reduce efficiency by up to 25% and can cut the unit's lifespan nearly in half. A properly sized softener eliminates that scale buildup, keeps heating elements clean, maintains dishwasher spray arm performance, and extends the life of washing machines and ice makers — typically saving several hundred dollars per year in energy and repair costs.
Free water test, same-week installation, $2,595 all-in. No deposit. No pressure. Just honest results from the team that lives here too.